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 Post subject: Problem with the billing system????
PostPosted: Fri May 12, 2006 1:55 pm 
Newbie
Newbie

Joined: Wed May 03, 2006 12:50 pm
Posts: 18
ok is the a problem with the billing system?? im going to be upgrading today to the advance plan dont i dont want anything to go wrong

also is the ticket sysem working i sent to tickets last week and thay both got removed i did not even get told about it.


also when the payment is done how long does it take after that for me to see my new cp E.G ftp will be 5 and not just 1 domains names will be 3 and not just 1 ect.....

the only thing i want out of the advaned plan is the 500k limit taking off and so my forum can send emails once all that is ok and my site goes well ill be upgrading to the ultra plan even if my advaned has not run out

Thats it i would for much like you to get back to me on this befor tonight...


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 Post subject:
PostPosted: Sat May 13, 2006 5:50 am 
Site Admin

Joined: Thu Mar 30, 2006 7:51 am
Posts: 208
Really sorry for the delayed answer.

The ticket system is working great If you have problems with our services please contact us via ticket.
The billing system still has some problems with Paypal , that's why i suggest you to use 2CheckOut for your payments.

The upgrades will be activated in 10 -15 minutes.


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 Post subject:
PostPosted: Sat May 13, 2006 9:38 am 
Newbie
Newbie

Joined: Wed May 03, 2006 12:50 pm
Posts: 18
yes i did i used c/c so all went well im on the advanced plan

and the ticket stsyem does not seem to be working i sent one yester day about my email is not working on my forum
it's seems the mailto() is not on
i have worked it so it sends the mails through smtp but i dont like useing this option i want mailto() ...lol

But other then that i very happy with my plan and the uprade was much faster then i thoguht


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 Post subject:
PostPosted: Sat May 13, 2006 10:24 am 
Site Admin

Joined: Thu Mar 30, 2006 7:51 am
Posts: 208
Please send me your username in PM (Personal Message) so we can check this.


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