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 Post subject: "Could Not Connect to db"?
PostPosted: Tue Nov 23, 2021 5:43 am 
Newbie
Newbie

Joined: Tue Nov 23, 2021 5:22 am
Posts: 2
Hello,

It is possible that the database details you are using are not correct. I would advise that you open a ticket regarding the mater from your hosting account so that we can properly investigate. You can open a ticket by hovering the mouse button over the Help Center button and selecting My Tickets.

Best Regards,
jacky Hanel


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 Post subject: Re: "Could Not Connect to db"?
PostPosted: Wed Nov 24, 2021 5:59 pm 
Getting Started
Getting Started

Joined: Wed May 26, 2021 3:14 pm
Posts: 52
Hello,

Yes, you can open a trouble ticket through the corresponding hosting account to our technical support department so we can look into your case further.

Best Regards,
Damon Felix

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Damon Felix
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